First and foremost, our sympathies go out to the victims of COVID-19. Cavanaugh Pool's biggest priority is the health and safety of our employees and all our customers.
Doors are temporarily locked, but we are still open for business!
Although we love seeing our customers in the store, until the Coronavirus scare has become less of a public safety threat, and for the health and safety of our staff and customers, we are encouraging more use of our online interactive services which eliminate social contact while still fulfilling the needs of our customers. We understand the fear and anxieties that COVID-19 has created around social encounters and being in public which increases the risk of exposure. We also understand that it is important for you to continue to look after your Pool and Spa equipment and water maintenance to ensure safety to both your bathers and your equipment.
During this time, we have “temporarily” altered a few of our existing services to ensure the health and safety of our customers as a top priority.
Zero contact product shopping and services
Online Product Purchasing - New Online Store Online purchasing of products with Home Delivery or Parking lot pickup. If you are doing parking lot pickup, we will notify you when the product is ready to come and get. Just like Walmart, once you arrive, call us inside and we will have the order ready to put in your trunk and your good to go! With Home Delivery, we will place your package directly in your backyard for you. No need to greet us, we will be in and out, no contact, 100% SAFE!
Phone/Email Product ordering Can’t find the product or service you are looking for online? Give us a call or email us to place an order. We will provide you an invoice number and you can pay for the order online using our online invoice payment system. We can either drop it off to your backyard, or you can do parking lot pickup. If you are doing parking lot pickup, we will notify you when the product is ready to come and get. Just like Walmart, once you arrive, call us inside and we will have the order ready to put in your trunk and your good to go!
Call us at 270-825-8513 or request a product to be ordered via email by filling out our Ask the Experts form on our website
Book Pool Opening Online
Please visit our service section on our website and book your pool opening online. Please note you do not have to greet us when we arrive. just simply ensure we have access to your back yard. Have all your equipment and supplies accessible to our techs to preform the opening. This is a prepaid service and payment will be taken at the time of your online booking. Terms and conditions will be outlined within the online booking system.
Private Hot Tub/Pool Shopping Appointments As the doors are temporarily closed, We will be taking only private 1 on 1 appointments with healthy customers only. We ask that if you have traveled or show any signs of a cold or any other sickness, that you do not attend a private session. There will be no customers in the store, all main surfaces and door handles wiped down before private appointment arrivals. By appointment only.
Advice for the backyard adventurers
Luckily for all of us, our backyard pools / hot tubs are still a safe haven for us and our families. However, pool owners tend to be a popular neighbor/friend and social gathering place. Having said that, it is advisable that larger social gatherings around the pool this season may want to be avoided until the COVID-19 outbreak is declared under control by public health officials. Keep your backyard oasis a safe environment for you and your family this season so that you can obtain many hours and days of safe enjoyment while still being within your home.
From all of us at Cavanaugh Pool, we wish all of you safety and health during this time. Be safe!
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